U of O Telecom Services: Voicemail System Information

Academic Services

Administrative Services

Campus Voicemail System

UO Telecom replaced our aging Avaya Intuity ("Audix") voicemail system the evening of September 3, 2008. The replacement system is called CallXpress. It works in much the same way as Audix (most of the commonly used telephone button presses are the same), and has some additional useful features.

CALLXPRESS QUICK REFERENCE DOCUMENTS
Telecom callXpress quick reference (legal size) - shows the most common phone and web actions
AVST Telephone key press quick reference (letter size) - complete guide to button sequences on the phone

OTHER USEFUL INFORMATION
Voicemail web interface (accessible from UO IP addresses/networks only)
Using the web inbox on voiceweb.uoregon.edu
Setting up email notification when you get new voicemail (includes instructions on getting your voicemail as a .wav email attachment)
Setting up phone notification when you get new voicemail
Managing voicemail lists
Frequently asked questions we received during the migration from the Intuity Audix system
Notable differences between Audix and CallXpress

If you have any questions, need assistance, or for more information, use the contact information below to reach Telecom Services directly.