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Voicemail Quick Reference
Getting Started
Get/Send Messages
Greetings and Passwords
Other Settings
Quick Dial Table
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Start Here
- Dial Voicemail...
- From UO phone: 6-1111
- Local Eugene: 346-1111
- Local Portland: 503-412-3801
- Long Distance: 541-346-1111
- Once prompted, enter your mailbox number.
- Do not enter a # sign, just your 5-digit mailbox number.
- Once prompted, enter your voicemail password (called a "security code").
- Again, do not enter a # sign, just your password.
The Main Menu
- Press 1 to Record/Send Messages
- Press 2 to Get Your Messages
- Press 5-1-3 to set Greetings
- Press 5-1-4 to change Password
- Press 5 to change and manage your Voicemail Settings
Tip: You can also manage some voicemail account settings online.
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Record/Send Messages (Quick Dial)
- After dialing 1, the automated voice prompts you to record a message. From here, your options are:
- * to approve the recorded message, or:
- 1 to edit the recorded message.
- After you approve:
- When prompted, enter each destination extension followed by a # sign. The system informs you of the user's name for each address entered.
- When finished addressing, simply enter #.
- When prompted "to send, press the # sign...", press #.
- When you hear "Message Sent," you've sent the message.
Get Your Messages (Quick Dial)
- After pressing 2 you can:
- Press 0 to get your new messages. At any time you can press:
- *3 to delete a message.
- # to save & skip message.
- 1 to respond and forward.
- Press *3 to delete a message.
- Press # to save & skip a message.
Tip: Pressing *4 (or *H ) provides online help.
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Change Greeting(s) (Quick Dial)
- After Pressing 5-1-3 from the main menu, the automated voice will provide you with two options:
- Press 2 to record your normal greeting. From here, your options are:
- 4 to discard current recording.
- 2 to make a new recording.
From here, your options are:
- 5 to save your recording.
- 6 to hear your recording.
- 4 to delete and re-record.
- * to Quit (return to previous menu).
- Press 3 to record your out-of-office greeting.
From here, your options are:
- 4 to discard current recording.
- 2 to make a new recording.
- 5 to turn on out of office greeting.
- * to Quit (return to previous menu).
Change Your Security Code (Quick Dial)
- After dialing 5-1-4 you will be asked to enter your new security code followed by #. After entering your new password, you will be prompted to enter it again followed by #.
- Dial * to Quit (return to previous menu).
Tip: Password minimum length is 6 digits.
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Other Settings
- After pressing 5 from the main menu, the automated voice will give you a list of options to change your voicemail:
- Press 1 for the personal options menu.
From this menu, your options are:
- 1 for immediate message notification, aka "phone" notification (probably easier set using the web interface).
- 2 for daily message reminder.
- 3 for greetings (see Change Greetings).
- 4 for password (see Change Password).
- 5 for record your name for voicemail.
- 6 to record an announcement.
- 8 for short message support, aka email notification (probably easier set using the web interface).
- * to Quit (return to previous menu).
- Press 2 to change messaging options. From this menu, your options are:
- 1 to record a name for your mailbox.
- 2 to edit a personal distribution list.
- 3 to change message forwarding.
- 4 for message presentation order.
- 5 for message envelope settings.
- Press * to Quit (return to previous menu).
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Menu Action |
Action |
Number Input |
Dialing Voicemail |
Call From UO Phone |
6-1111 |
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Call Local Eugene |
346-1111 |
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Call Local Portland |
503-412-3801 |
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Call Long Distance |
541-346-1111 |
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Enter Voicemailbox Number |
*Six-Digit Phone Number* |
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Enter Passcode |
*Passcode* |
(Main Menu) |
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Record and Send Message (1)
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Record & Send Message
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1;
(Record Message);
#;
(Recipient's Phone Number);
#;
(Other Recipient's Phone Number) or # to end
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Get Your Messages (2)
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New/Old Messages
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2-0
To delete: *3
To skip & save: #
To respond and forward: 1
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Change Your Greeting (513)
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Normal Greeting |
5-1-3-2-2-(Record Greeting)-2
To save: 5
To hear it: 6
To delete and re-record: 4
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Out-of-Office Greeting |
5-1-3-3-2-2-(Record Greeting)-2
To save: 5
To hear it: 6
To delete and re-record: 4
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Turn off Out-of-Office Greeting |
After dialing voicemailbox number and password, press 4
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Change Your Security Code (514)
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Change Security Code |
5-1-4-(New Security Code)-#
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Tips, hints, and help docs are available at:
If you have any questions, need assistance, or for more information, use the contact information below to reach Telecom Services directly.
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